Privacy policy

Kaba Ltd. Privacy Policy

Last updated: October 15, 2025

This Privacy Policy explains how Kaba Ltd. (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://kaba.cat (the “Site”).

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interactions with the Site, and details required to process your purchases. We may also collect additional information if you contact our support team. “Personal Information” means any data that can be used to identify an individual.

a. Device Information

  • Examples collected: Browser type, IP address, time zone, cookie identifiers, and site interaction data (e.g., page views, referring sites).
  • Purpose: To ensure the Site functions properly, improve user experience, and analyze usage patterns for performance optimization.
  • Collected via: Cookies, log files, pixels, tags, and web beacons.
  • Shared with: Shopify (our eCommerce platform) and analytics providers.

b. Order Information

  • Examples collected: Name, billing and shipping address, payment details (credit/debit card, Shop Pay, Apple Pay, PayPal, etc.), email address, and phone number.
  • Purpose: To process your order, fulfill shipments, manage payments, and provide order confirmations or customer support.
  • Collected from: You, during checkout.
  • Shared with: Shopify, payment processors, and shipping carriers for order fulfillment.

c. Customer Support

  • Examples collected: Any personal details you provide when contacting us (e.g., email, name, order info).
  • Purpose: To respond to inquiries, troubleshoot issues, and improve customer service.
  • Shared with: Only the third-party platforms necessary to manage support communications (e.g., Shopify Inbox, email service providers).

2. Sharing Personal Information

We share your information with trusted partners strictly to operate our business and fulfill your orders. This includes:

  • Shopify: Our store is hosted by Shopify. Learn more at Shopify’s Privacy Policy.
  • Shipping & Fulfillment Partners: Carriers such as USPS, UPS, or other logistics services.
  • Payment Processors: To securely process transactions.
  • Legal Requirements: If required by law or to protect our legal rights and property.

We do not sell, rent, or trade your personal information for marketing purposes.

3. Minors

Our Site is not intended for individuals under 18 years old. If you are a parent or guardian and believe your child has provided personal information, contact support@kaba.cat, and we will delete it promptly.

4. Your Rights

Depending on your jurisdiction, you may have certain data protection rights.

a. GDPR (European Economic Area Residents)

You have the right to:

  • Access, correct, or delete your personal data.
  • Request data portability.
  • Object to or restrict processing.

We process data lawfully based on:

  • Your consent
  • Performance of a contract (e.g., fulfilling your order)
  • Legal obligations
  • Our legitimate interests (e.g., preventing fraud, improving our services)

Data is initially processed in Ireland (by Shopify International Ltd.) and may be transferred to Canada or the U.S. For more details, see Shopify’s GDPR Policy.

b. CCPA (California Residents)

California consumers have the right to:

  • Know what personal information we collect and how we use it.
  • Request deletion of their data.
  • Opt out of certain data sharing (we do not sell data).

To exercise these rights, email support@kaba.cat with “CCPA Request” in the subject line.

5. Cookies

We use cookies and similar technologies to:

  • Keep your shopping cart active.
  • Remember login and region preferences.
  • Track anonymous analytics to improve performance.

You can disable cookies through your browser settings, though this may limit some site functionality. We do not use behavioral advertising or third-party marketing cookies at this time.

6. Do Not Track

Our Site does not modify its data collection practices when receiving a “Do Not Track” browser signal.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy,
  • Comply with legal obligations,
  • Resolve disputes, and
  • Enforce agreements.

For example, order information is retained for up to 7 years to satisfy tax and accounting requirements.

8. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. While no online transmission is 100% secure, we maintain industry-standard safeguards, including encrypted payment processing via Shopify.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own, including the United States and Canada. By using our Site, you consent to such transfers, understanding that data protection laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or operational reasons. The most current version will always be posted on this page with the updated “Last updated” date.

11. Contact

If you have questions, concerns, or wish to exercise your privacy rights, please contact us at: